Feedback from users of health services informs us about how we are performing. In the main, the public are satisfied and appreciate local services, with hundreds of compliments received about local health services both formally and informally. The feedback through complaints is also important in assessing overall performance and in gauging public experience and perception.
Complaints are not regarded as negative because each complaint gives us the opportunity to examine what has happened and provides us with the opportunity to change the way we do things.
Click here to view our Complaints webpage
If you are a medical student requesting information on Student Electives availability, please visit our Student Electives section via our Recruitment and Studying webpage.
For media enquiries contact:
Communications Manager:
01851 708060
Media Inquiries: wi.coms@nhs.scot
For out-of-hours media enquiries, please contact the Executive Manager on Call via the switchboard on 01851 704704.
PLEASE NOTE. The wi.coms@nhs.scot email address is specifically for NHS Western Isles Communications and Media related information and enquiries, and we receive a high volume of emails on a daily basis.
Please do not send emails to this address that are aimed at other wards/departments/services within NHS Western Isles, or to request that emails are passed on to other departments or wards – we cannot guarantee that your emails will be forwarded or responded to in these cases. To view contact details of local NHS services or teams visit our website at www.wihb.scot.nhs.uk, or telephone 01851 704704 for further assistance.
If you are emailing about a patient appointment or procedure, please redirect your enquiry to the appropriate ward or department.